Location: Bible Translation and Literacy House (BTL) Gate 7, Masaba Road, off Bunyala Road, Lower Hill, Nairobi, Kenya.
Baringo, Bomet, Bungoma, Busia, Elgeyo Marakwet, Embu, Garissa, Homa bay, Isiolo, Kajiado, Kakamega, Kericho, Kiambu, Kilifi, Kirinyaga, Kisii, Kisumu, Kitui, Kwale, Laikipia, Lamu, Machakos, Makueni, Mandera, Marsabit, Meru, Migori, Mombasa, Murang'a, Nairobi, Nakuru, Nandi, Narok, Nyamira, Nyandarua, Nyeri, Samburu, Siaya, Taita Taveta, Tana River, Tharaka Nithi, Thika, Trans Nzoia, Turkana, Uasin Gishu, Vihiga, Wajir, West Pokot
Provide a forum through which Customer Service professionalism is recognised and promoted.
Provide networking and learning and development opportunities through which ideas to promote and improve the quality of service are exchanged.
Recognise, promote and celebrate the success of organisations and individuals who achieve customer service excellence.